The money terms, in plain words, before anything else. AutoMates is a paid subscription. Your card is charged when you sign up. It renews automatically, and you are charged again each period, until you cancel. You can cancel at any time from your account settings without calling us, emailing us, or talking to anyone. Cancelling stops the next charge and your access runs to the end of the period you already paid for. We do not refund unused days. If you are new and change your mind, you can get your entire first payment back within 30 days, no reason required. The full terms are below and they control.
These Terms of Service ("Terms") are a legally binding agreement between you and HomeBridge Group, LLC ("Company," "we," "us," or "our"). They govern your access to and use of the AutoMates platform, including the website at homebridgegroup.co and the application at app.homebridgegroup.co (together, the "Platform").
By creating an account, completing onboarding, or otherwise using the Platform, you agree to these Terms. You also represent that you are at least 18 years old and have the legal authority to enter into this agreement. If you do not agree, do not use the Platform.
AutoMates is a software platform for licensed real estate professionals. Depending on the features made available to your account, it may provide:
Features are added, changed, and removed over time. Nothing in this section is a promise that any particular feature exists today or will continue to exist. What your account can do is what your account shows.
AutoMates is built for and marketed to licensed real estate professionals in the United States. You represent and warrant that:
You are responsible for all content published through your account, whether the Platform helped draft it or not.
This section is the complete statement of our billing and cancellation terms. If any other part of these Terms appears to say something different about billing, refunds, or cancellation, this section controls.
AutoMates is sold as a subscription. The price, the billing period, and the renewal terms are shown to you at signup, clearly and before you enter any payment information. All amounts are in US Dollars. Payments are processed by Stripe.
Your subscription renews automatically. At the end of each billing period, your subscription continues into a new period of the same length and your payment method is charged again, at the same price, without further action by you. This continues until you cancel.
A monthly subscription renews every month. An annual subscription renews every twelve months. By providing payment information you authorize us to charge that payment method on this recurring basis.
You may cancel at any time, and cancelling is self-serve. Log in, open your account settings, and cancel there. It does not require a phone call, an email, a chat, a reason, or any conversation with us. It takes effect the moment you confirm it.
Cancelling stops the next charge. Your access continues through the end of the billing period you have already paid for, and the subscription then ends.
A billing period is a block. We do not prorate and we do not refund unused days. If you cancel partway through a month or partway through a year, you keep your access until that period ends and you do not receive a partial refund for the remainder. This is stated here so it is clear before you subscribe.
If you are a new subscriber, you may request a full refund of your first payment within 30 days of that payment, for any reason or no reason. This applies to monthly and annual subscriptions alike. Request it by emailing [email protected]. On refund, your subscription ends.
Certified Provenance Records already created remain public and permanent. Section 5 explains why.
If you hold an annual subscription, we will send you an email at least 30 days before each automatic renewal. That email will state the renewal date, the amount that will be charged, how to switch to monthly billing instead, and how to cancel, with a direct link to cancel.
You may switch between billing periods from your account settings. A switch takes effect at your next renewal. Switching is not a cancellation and does not by itself stop your subscription.
We may change subscription pricing. If we do, we will give you at least 30 days notice before the new price applies to you, and the notice will tell you how to cancel if you do not want to continue at the new price. Continuing past the effective date means you accept the new price.
If a renewal payment fails, Stripe will retry it over a short recovery window. If payment is not completed, your subscription may be suspended or ended. You remain responsible for amounts already owed for periods already served.
Where we make team or brokerage billing available, an organization may pay for an individual's subscription. If your subscription is sponsored, the sponsoring organization can see that your subscription is active. If you leave a sponsored organization, your seat may be reassigned within the same billing period and no refund is issued for the vacated seat. You are responsible for any unpaid amounts on your own account.
You own the content you create and publish through AutoMates. That includes text you write, listing and market data you supply, and content the Platform drafts from your inputs and your voice profile.
You grant us a limited, non-exclusive license to process, store, transmit, and publish that content for the purpose of operating the Platform and delivering the service to you.
AutoMates uses AI to draft content from your inputs, your profile, and your stated voice. Nothing publishes until you review and approve it. You are responsible for reviewing everything before you approve it, and you are solely responsible for anything published under your name. We do not warrant that AI-drafted content is accurate, complete, or legally compliant in every jurisdiction.
AutoMates, including its software, design, compliance engine, signal collection system, the Certified Provenance Record system, and all related trademarks and trade names, is the property of HomeBridge Group, LLC. You may not copy, modify, distribute, reverse engineer, or create derivative works from the Platform without our written permission.
A Certified Provenance Record ("CPR") is a permanent, timestamped record created when you approve a piece of content. It records that you, a named licensed professional, reviewed and approved that content on that date, together with the compliance checks that ran.
CPRs are permanent and are not deleted. They are not altered after creation. They survive cancellation of your subscription and termination of your account. That permanence is the entire point of the record: a record that could be quietly removed later would prove nothing. They may be referenced in compliance reviews, regulatory inquiries, or legal proceedings. Do not approve content you would not want on a permanent record.
Important. AutoMates provides compliance tools as a professional aid. They are not legal advice. Our compliance engine applies rules based on our understanding of applicable regulations. It is not a substitute for your own professional judgment, your brokerage's policies, or advice from a licensed attorney.
You acknowledge and agree that:
Where team or brokerage features are made available and you use the Platform as part of one:
The AutoMates Partner Program lets participants earn a recurring commission for referring new paying subscribers. This section supplements, and does not replace, the rest of these Terms.
Anyone aged 18 or older may enroll. You do not need to be an AutoMates subscriber and you do not need a real estate license. Enrollment is self-service. By enrolling, you agree to this Section 8 in full.
Commission is a percentage of the subscription revenue actually paid by the subscribers attributed to you, and it continues for as long as they keep paying. There are two rates:
An "active paying referral" is a subscriber attributed to you who has completed at least one cleared payment and has not cancelled. Your own subscription, if you have one, does not count toward your total.
We count your active paying referrals at the end of each calendar quarter: March 31, June 30, September 30, and December 31. Your rate for the following quarter is the rate matching that count. The rate can move up or down with your count. No application or approval is needed to move up.
We may enter into a separate written agreement with an individual participant on terms that differ from this Section 8. Where such an agreement exists and is signed by us, it governs that participant's arrangement. This Section 8 governs everyone else.
Commission is recognized on a cash basis, when a subscriber's payment clears, and only on revenue that has passed its 30-day money-back window. That means a refunded first payment simply never generates commission, and nothing is ever clawed back from you afterward.
Payouts run quarterly:
All payouts are made through Stripe Connect to your own connected bank account. You must maintain a valid, verified Stripe Connect account to be paid. HomeBridge Group, LLC never holds, handles, or has access to your banking information, and never makes manual payouts. We may delay a payout if we have a good-faith basis to suspect fraud or a violation of these Terms, pending investigation.
If you have a problem with a charge, contact us at [email protected] or cancel from your account settings. Both are faster than a card dispute. If you file a chargeback without first using the cancellation or refund process, we may suspend the affected account while the dispute is resolved. Nothing in these Terms limits any right you have under applicable law to dispute a charge with your card issuer.
Commissions are paid gross and nothing is withheld. You are solely responsible for reporting and paying any tax on what you earn. All payments run through Stripe Connect, so any tax documentation, including applicable IRS forms, is generated and made available through your Stripe account rather than by us. Keep your taxpayer information current in Stripe.
The following will result in removal from the Partner Program and forfeiture of pending commission:
Partners are not employees, agents, or representatives of HomeBridge Group, LLC. You may not describe yourself as one, and you may not make claims about the product beyond what we publish on our own surfaces.
You may withdraw at any time by emailing [email protected]. We may end your participation for violation of these Terms. Either way, commission earned through your final day is paid in the next scheduled quarterly payout, provided no fraud or violation is under investigation. Ending partner status does not end your subscriber account.
We may change program terms, rates, thresholds, and payout schedules with 30 days written notice to active partners. Changes do not apply retroactively to commission already earned. Continuing after the effective date means you accept the change.
You agree not to use AutoMates to:
AutoMates works with third-party services including Stripe, SendGrid, Twilio, Meta platforms, Render, and Cloudflare. Your use of those integrations is also governed by their terms and privacy policies, and we are not responsible for their actions or policies.
Publishing to a social platform is subject to that platform's own rules. You are responsible for making sure what you publish there complies with them.
By creating an account you agree that we may contact you electronically about your account, your billing, your subscription, and the service itself. These are service messages and you cannot opt out of them while your account is active, because some of them, including renewal and price-change notices, are required.
Marketing email is separate. You can opt out of it at any time using the unsubscribe link in any marketing message or from your notification settings, without affecting your account.
You also agree that these Terms, your consent to them, and the notices we send you may be delivered and signed electronically, and that electronic delivery satisfies any requirement that they be in writing.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR FREE, OR FREE OF HARMFUL COMPONENTS. WE DO NOT WARRANT THAT AI-DRAFTED CONTENT WILL BE ACCURATE, COMPLETE, OR LEGALLY COMPLIANT.
WE EXPRESSLY DISCLAIM ANY WARRANTY THAT THE PLATFORM'S COMPLIANCE TOOLS WILL ENSURE COMPLIANCE WITH ALL APPLICABLE LAWS AND REGULATIONS IN ALL JURISDICTIONS.
WE MAKE NO PROMISE ABOUT SEARCH ENGINE RANKING, PLACEMENT IN AI-GENERATED ANSWERS, LEAD VOLUME, OR BUSINESS RESULTS OF ANY KIND.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HOMEBRIDGE GROUP, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM.
OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) $100.
Some states do not allow certain limitations of liability. Where that is the case, the limitations above apply to the fullest extent the law allows and no further.
You agree to indemnify, defend, and hold harmless HomeBridge Group, LLC and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or connected with: (a) your use of the Platform; (b) your violation of these Terms; (c) content you publish through the Platform; or (d) your violation of any third party's rights.
You may cancel your subscription at any time from your account settings, as described in Section 4.3. We may suspend or terminate your account for violation of these Terms. On termination:
These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles.
Before starting any formal proceeding, please email [email protected] describing the problem and what you want. Most things are solved there. If it is not resolved within 30 days, either of us may proceed.
Any dispute arising from these Terms or your use of the Platform will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, conducted in Colorado. You waive any right to a jury trial and any right to participate in a class action or class-wide arbitration.
Either party may bring an individual claim in small claims court instead, if it qualifies.
You can opt out of Section 16.2 and it costs you nothing. Email [email protected] with the subject line "Arbitration Opt-Out," including your name and the email on your account, within 30 days of first accepting these Terms. That is all it takes. Opting out has no effect on your subscription, your pricing, or anything else in these Terms, and we will not treat you differently for it. If you opt out, disputes go to the state or federal courts located in Colorado.
Nothing in these Terms waives any right you have under the consumer protection law of your state of residence that cannot be waived by agreement. If any part of Section 16 is unenforceable under the law of your state, that part is severed and the rest of Section 16 continues in force. California and New York residents in particular may have additional rights under their state statutes.
We may update these Terms. If a change is material, we will tell you by email or by prominent notice at least 14 days before it takes effect. Any change to pricing follows the 30-day notice in Section 4.8 instead. Continuing to use the Platform after the effective date means you accept the revised Terms.